Privacy Policy

How we use any personal information we collect about you.

We take your privacy seriously and are committed to protecting your personal information. We aim to be clear and open about our data and security practices.

Where we ask you to provide us with any information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement, and in line with UK data protection law which includes but may not be limited to the Data Protection Act 2018, the UK General Data Protection Regulations (UK GDPR) and the Privacy and Electronic Communications Regulation (PECR).

This notice provides information concerning the processing activities for Power & Integrity CIC, company number 15931416.

What information do we collect about you?

We collect information about you when you fill in an online form to:

  • Sign up for email updates
  • Contact us
  • Place orders for free or paid products or services
  • Apply for membership
  • Complete surveys or provide feedback.

This information may include:

  • Name, role and organisation
  • Contact details including email address
  • Demographic information such as postcode and interests. 

We collect material that you proactively post or contribute to our sites including social media and any correspondence you have with us.

We also collect information on your website usage through cookies, if your browser accepts them. Some of our websites feature tracking software – this means that if you’re a logged-in user, have filled an online form or have previously clicked a link in one of our emails, we may link your website usage information (such as pages visited, IP address, browser and device used) to other information we hold about you, such as your name and organisation.

When you contact us by email, letter or on the phone, we may also record this information on our customer relationship management system to help us process your request efficiently.

How do we use your information?

We collect information about you to manage your account, process your order or fulfil any contract we have with you.

We use information collected from your website visits to personalise your future visits and to improve the experience we provide to our online users. For example, information like the browser and device you are using helps us to maintain usable and accessible websites for all our audiences.

We also use your information to help us develop products and services that you need, and where we have a lawful basis and permission to contact you, we may use it to help us send you relevant and timely information about the help and support that we offer.

Where do we store your information?

We are committed to ensuring that there are appropriate technical controls in place to protect your personal details, for example, our online forms are always encrypted (this prevents other people accessing them).

We regularly review who has access to information that we hold to ensure it is only accessible by trained staff and, where appropriate, volunteers.

Your data will not be processed outside of Power & Integrity and will not be disclosed to any parties outside of Power & Integrity, except for trusted parties and affiliates with whom we work, for example: our bank, database and HMRC.

We only enter relationships with third parties who have appropriate data protection policies and procedures in place. All data held by third parties is deleted when it is no longer needed. We will always clearly indicate instances when your personal information will be shared with a third party.

Third parties we use are:
  • Mailchimp for direct mail
  • Payment processing platforms Sage, and our bank
  • Microsoft Forms for survey data.

Cookies

What are cookies and how do we use them?

The use of cookies is common practice on modern websites. A cookie is a small text file which is placed on your computer’s hard drive by a website. When you visit one of our websites, your browser checks to see if it has any cookies for it and sends the information contained in those cookies back to the site to tailor and improve your experience.

Our cookies record things like whether you are currently logged into your website account, to ensure you’re given the right access on each page. They make sure the display settings you’ve selected before (for example, preferred language) – or the settings associated with your account permissions – are activated correctly.

We also use third-party cookies to track how our websites are used, as well as to carry out our advertising and marketing activities. 

Third-party cookies

When you visit our website, we allow third parties including Complianz and Independent Analytics to set cookies on your device to help us better understand who our users are and how they use our website. This information enables us to:

  • measure our site’s effectiveness
  • improve our content and user experience
  • make our website more useful and relevant to your interests
  • promote our services and resources more usefully online.

For example, we use Independent Analytics cookies to collect anonymous usage and visitor behaviour information – this includes:

  • IP address
  • operating system
  • browser type
  • pages visited
  • links you click on.

To find out more about how the third parties referred to above use cookies and how to opt out of them, please review their privacy policies.

Email cookies

Our emails and website contain cookies to tell us whether emails are opened and verify any clicks through to links within an email. We use this information to help us understand how an email campaign has performed, what types of emails and content our users find interesting, and what actions our users took, so we can improve our email campaigns in the future and make our emails more relevant to you.

Can I refuse cookies?

Yes, you can. When you first access the site you can set your preferences. If you refuse cookies, you will still be able to access the site.

You can use your browser settings to disable cookies. Different browsers offer different levels of control – for example you may be able to accept certain cookies and reject others, such as third party cookies.

If you refuse cookies please be aware our website may not work smoothly for you and there will be certain parts that won’t function correctly.

You can delete the cookies stored on your computer at any time.

More information
For further information about cookies, including how to manage your cookie settings, you can visit www.aboutcookies.org or www.allaboutcookies.org.

For a full list of the cookies we use and what they do, please email hello@power-integrity.org.

Email marketing

If you have opted-in to hear about Power & Integrity’s products and services, we will send you information which may be of interest to you.

You have a right to stop us from contacting you for marketing purposes at any time. You can do this in several different ways:

  • All our marketing emails contain unsubscribe links
  • Contact us at any time to request a change to your marketing preferences.
The lawful basis for processing your personal data

We are required to identify a lawful basis with which to process your personal data. For marketing it may be your consent. Sometimes we may have a legal obligation to process personal data. On other occasions we may process the data in the legitimate interest of Power & Integrity. We may undertake a balancing test to ensure this is appropriate. You may object to such processing.

    Our emails and websites contain cookies to tell us whether emails are opened and verify any clicks through to links within an email. We use this information to help us understand how an email campaign has performed, what types of emails and content our users find interesting, and what actions our users took, so we can improve our email campaigns in the future and make our emails more relevant to you.

    How long do we keep your information?

    We do not keep your information for longer than necessary. We keep financial information for up to seven years due to legal and contractual requirements, and we delete all other personal information from our customer relationship management system if we have had no contact with you for three years.

    Access to your information

    You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, you can email hello@power-integrity.org.

    We will not charge you for this service unless the request is ‘manifestly unfounded or excessive or repetitive’.

    Keeping your information up to date

    We want to make sure that any personal information we hold about you is accurate and up to date. You can email us at hello@power-integrity.org to correct or remove information you think is inaccurate.

    Sharing your information with other organisations

    Power & Integrity will not sell your information to any third party. We may share your information with third parties where we have legal duty to do so or to provide you with a service you have asked for. For example, we use a third party supplier to dispatch publications you may buy on our sites and we use secure third party partners to process financial transactions. We have contracts in place with all third party suppliers to ensure they are obligated to treat our customers’ personal data in compliance with the UK data protection law.

    We signpost to other organisations on our website using hyperlinks. The signposted organisations may use tracking in these hyperlinks to monitor engagement from our website to theirs.

    If Power & Integrity is acquired by a third party, personal data held by Power & Integrity will be one of the transferred assets.

    Other websites

    Our website contain links to other websites not run by Power & Integrity. This privacy policy only applies to the Power & Integrity website so when you link to other websites you should read their own privacy policies.

    Changes to our privacy policy

    We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 21 November 2024.

    Your rights
    Data protection regulations give you clear rights over how your data is used by us. You can find out more detail about your rights by visiting the Information Commissioner’s Office website’s section on individual rights.

    You also have the right to report concerns or complain about our handling of your data to the Information Commissioner’s Office. Details of how to do this can be found on its website.

    Your right to complain

    If you are concerned about the way Power & Integrity are processing your personal data, you have the right to complain. You may do this by contacting us by writing to hello@power-integrity.org.

    Or you may complain to the regulator of information rights in the UK the Information Commissioner’s Office (ICO). You can find more details on their website.

    We’d love to talk – no pitch, no pressure.

    If you’re a leader holding complexity or facing change, we offer calm, confidential conversations to help you reflect, make sense, and explore what support might look like. Whether it’s a one-off session or a deeper partnership, we’re here when you’re ready.

    From the very beginning Power and Integrity listened deeply with no agenda, helping us to work out what we needed to focus on.

    Raji Hunjan
    CEO, The Tudor Trust